The transcriptions include the following information in the specified format:

• coughing, laughter, breath noise, inhaling, marked as <cough>, <laughter>, <breath>, <inhale>
• clicks and beeps in the message marked as <click>, <beep>
• other disfluencies marked as one of the following categories: <AH>, <AHA>, <ERR>, <HMM>, <HUM>, <HA>, <HO>, <HUH>, <MMM>, <OH>, <UH>, <UM>
• if someone stammers and says 'thir-thirty', the corresponding transcription would be 'thir- thirty'
• punctuation is used in the transcription (unlike the Voicemail Corpus Part I); however, all punctuation marks (, ; . etc.) are preceded and followed by space
• scripts are cased (unlike the Voicemail Corpus Part I)
• when transcribing times, the convention is A.M. and P.M. instead of A M and P M (this would be the only case where a punctuation mark is used)
• names in the message are preceded with a ! sign. This includes proper names, names of companies, days of week, and months. For instance Apple Computer would be trancscribed as !Apple !Computer
• numbers spelled out; instead of using, for instance, 1997, would be transcribed as nineteen ninety-seven
• when transcribing spelled out letters, for example, if someone spells out the letters in a word, for example I B M, is transcribed as !I.B.M., i.e. "." after every letter that is spelled out
• if a segment of acoustic is incomprehensible, we made up a spelling that sounded like the acoustic, rather than mark them as mumble words. These non-words are marked with a ? or @ sign at the start of the spelling.